In this Competitive world where 85% of consumers shopping are on internet, it is the retailers responsibility to make sure that they fulfill their shopper’s expectations of having their goods delivered quickly and efficiently.

The main challenges the leading e commerce companies face are the guarantee delivery by the next day, is the final process of a product’s journey, known as last mile delivery.

Improving Last Mile Delivery

Whether online or a physical store, any business that sells and delivers products to consumers should concentrate more on last mile delivery as a statistics shows that 28% of online shoppers will abandon their purchase if shipping costs are high.

Improving last mile delivery without breaking their logistic budget is a challenge many small businesses face. Fortunately, there are ways your small business can encourage a smoother last mile delivery service without having to fork out on unaffordable delivery costs.

A customisable delivery window is  built so that the customers will be able to choose the delivery slots that suits them.This puts the customer in greater control over when their item is delivered and can improve the success rate of last mile delivery.To have a higher customer satisfaction,providing tracking options are the best.Making sure about the date and time of the package delivery increases the confidence of the last mile delivery

Ref:https://smallbiztrends.com/2018/10/last-mile-delivery-small-business.html